event networking - b2match

Trustworthy and Reliable Customer Support for Networking Events

b2match makes planning in-person, virtual, and hybrid networking events hassle-free. Our experienced Customer Success team is with you every step of the way - before, during, and after the event.

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Trustworthy and Reliable Customer Support for Networking Events

Organize Your Next Networking Event with Confidence

We’ve got your back. Our Customer Success team will be here to coach, help, and guide you throughout every phase of your networking event.

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interactive Onboarding

Valuable and Efficient Product Onboarding

Before you start setting up your event, we will make sure you are familiarized with our tool during a one hour consulting session. During the session we will:

  • Give you a tour of the tool and teach you the basics
  • Discuss the pain points of your event and guide you in the direction of success
  • Highlight what to focus on and what to avoid
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Pre-Event Support

Explore the Full Potential of our Event Management Software

We will guide and support you during the setup process and advise you how to create the best version of your event. Before making the event live, you will be confident and ready! We will:

  • Point out features which could be useful or interesting for your event
  • Call your attention to things that are not properly configured
  • Share tips and tricks for better participant engagement
  • Perform a quality check of the entire configuration before the event is published
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Live-event support

Eliminate Stress and Breathe Easily During the Event

Our product and support team will support you during the event. In case something goes wrong, we’ll make sure all isues are resolved as soon as possible.

If you need any help, please don't hesitate to contact us. We're always happy to help!

  • Chat Support
  • Email Support
  • Phone Support
  • On-site Support
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On-site event support

Experience Expert On-site Event Support

In case you have an event and need on-site support, we will be happy to lend a hand. One of our Customer Success Managers can help you in person to make sure everything goes smoothly.

If you want to learn more about what kind of help we can offer you in person, get in touch with us!

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Post-event support

Get Support With Various Post-Event Practices

Once the event is over, there is usually some additional work to be done. We will help you find useful features and get the best out of the data collected during the event. We will support you with:

  • Getting valuable participant feedback
  • Sharing useful content, such as session recordings, with the participants
  • Gaining insight into the event statistics
  • Other post-event activities

Knowledge Is Key, We Happily Share It

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Inspired? Reach out to the all-in-one event networking platform that brings years of expertise to your event.

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