Trustworthy and Reliable Customer Support for Networking Events
b2match makes planning in-person, virtual, and hybrid networking events hassle-free. Our experienced customer success team is with you every step of the way - before, during, and after the event.Contact Sales
Join 2000+ Global Businesses Who Trust in Us
Organize Your Next Networking Event with Confidence
We’ve got your back. Our Customer Success team will be here to coach, help, and guide you throughout every phase of your networking event.
Valuable and Efficient Product Onboarding
Before you start setting up your event, we will make sure you are familiarized with our tool during a one hour consulting session. During the session we will:
- Give you a tour of the tool and teach you the basics
- Discuss the pain points of your event and guide you in the direction of success
- Highlight what to focus on and what to avoid
Explore the Full Potential of our Event Management Software
We will guide and support you during the setup process and advise you how to create the best version of your event. Before making the event live, you will be confident and ready! We will:
- Point out features which could be useful or interesting for your event
- Call your attention to things that are not properly configured
- Share tips and tricks for better participant engagement
- Perform a quality check of the entire configuration before the event is published
Eliminate Stress and Breathe Easily During the Event
Our product and support team will support you during the event. In case something goes wrong, we’ll make sure all isues are resolved as soon as possible.
If you need any help, please don't hesitate to contact us. We're always happy to help!
- Chat Support
- Email Support
- Phone Support
- On-site Support
On-site event support
Experience Expert On-site Event Support
In case you have an event and need on-site support, we will be happy to lend a hand. One of our Customer Success Managers can help you in person to make sure everything goes smoothly.
If you want to learn more about what kind of help we can offer you in person, get in touch with us!
Get Support With Various Post-Event Practices
Once the event is over, there is usually some additional work to be done. We will help you find useful features and get the best out of the data collected during the event. We will support you with:
- Getting valuable participant feedback
- Sharing useful content, such as session recordings, with the participants
- Gaining insight into the event statistics
- Other post-event activities
Knowledge Is Key, We Happily Share It
Event Management Tips
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