One ticket, every extra attached. Meet Add-ons!

Every organizer running a paid workshop alongside a conference has lived through this: because the workshop access is exclusive and needed a ticket of its own, the participant attending both the conference and the workshop had to buy two tickets or scroll endlessly to find the ticket holding the access to their exact combination of wished session.

Well, today we're introducing Ticketing add-ons: extras sold alongside a ticket rather than as a ticket of their own.

One ticket, whatever they bought.

A paid workshop, a gala dinner, an exclusive speaker session, a piece of merchandise: anything an attendee buys on top of their ticket now lives as an add-on attached to the ticket they already hold.

The person going to both the conference and the workshop appears once in your participant list, with one ticket and however many add-ons they chose next to their name, instead of twice under two different ticket types.

Group them, price them, cap how many you sell.

Add-ons are organized into categories you can create yourself, so a long list of options (agenda sessions, merchandise, networking) stays easy for you and your attendees to navigate.

Give each category a colour and an icon, so its badge is recognisable at a glance on both sides. Each add-on then gets its own price, independent of the ticket it rides on, including free, and its own stock: leave it empty for unlimited, or set a number and the add-on quietly moves to "12 left," then "sold out," with no manual monitoring required.

One add-on, any ticket you choose, including ones you haven’t created yet.

Decide whether an add-on rides along with every ticket type, current and future, or restrict it to a handful, such as offering a VIP dinner only to full-conference and sponsor tickets. Tick every ticket by hand and it quietly reverts to "all tickets," so nothing you launch next month is accidentally left out.

Participants only see the add-on once they've picked a ticket it's attached to, and if they switch tickets mid-registration, anything that no longer applies drops off the order automatically.

Buying the add-on is the access.

Some add-ons are just merch. Others should change what a participant can attend.

Link an add-on to specific agenda sessions or meeting blocks, and buying it unlocks them, on top of whatever the ticket already allows. It never takes access away, only adds it.

A session that's full to regular ticket-holders stays open to add-on buyers, because the add-on's own stock becomes the real limit. Access even starts before payment clears, so a workshop chosen but not yet paid for already shows up on the agenda step of the same registration.

One thing worth writing into your session or add-on description yourself: a locked session only tells a participant "this session is not included in your ticket," it doesn't name which add-on would open it.

You decide if discounts reach the extras.

Promo codes discount the ticket by default, and add-ons are untouched. Your participants see a small "(applies to ticket only)" note on the discount line so nobody's surprised.

If you'd rather a code apply across the whole order, add-ons included, there's a switch for that under Ticketing → Settings. It's off by default, so nothing changes for events that already price add-ons separately, and it's one click away for the events that don't.

Why it matters.

None of this is new spend for your attendees; it's the same spend, described correctly. Your participant list finally shows what people actually bought rather than how many ticket types your event happened to have.

Whether you're running five workshops or a hundred exhibitor packages, that's the difference between a report you have to explain and one that speaks for itself.

Ticket add-ons are available on all newly created events on the Professional licenses and above, and through the Payments & Ticketing add-on.