Meet b2match

We strive to deliver the best experience and value to participants and organizers of matchmaking events

Who is b2match

The b2match team can look back on many years of experience in organizing international matchmaking events within the Enterprise Europe Network, an international network dedicated to technology transfer. In 2007, we began to develop the b2match software and it became an instant success.

Mirza Cerić
Mirza Cerić CEO & CTO +43 699 196 89 092 mirza@b2match.com
Kurt Burtscher
Kurt Burtscher Sales & Consulting +43 650 96 30 413 kurt@b2match.com
Damir Dizdarević Product Development & Interaction Design +43 699 17 22 4114 damir@b2match.com
Damir Dizdarević
Onur Mete Sales & Marketing +43 660 261 3950 onur@b2match.com
Onur Mete
Tobias Röblreiter
Tobias Röblreiter Support & Consulting tobias@b2match.com

Join our team

Join our team and help change the way events are organized.

Customer Success Manager
Vienna, Austria ● Part-time / Full-time
Apply
Our software organises more than 500 events around the world per year and our customer base is rapidly growing. This is where you come into play!
What is your job?
  • Troubleshooting customers problems via email, phone or chat.
  • Managing all post-sale success of b2match customers, including customer onboarding, retention, performance analysis, renewals, and upgrades.
  • Conducting Webinars & managing content for our documentation.
  • Providing the product team with customer feedback, feature requests.
  • Actively shaping our products and the company‘s goals.
What do you need?
  • Great communication skills in english and the friendly nature.
  • We value critical and solution oriented thinking.
  • You are comfortable building and refining processes.
  • Technology Savvy and interested in the web & apps.
  • Speaking foreign languages (especially french) is a big bonus!
  • Previous experience in customer management is also a big bonus!
  • If you have some other impressive skills tell us!
What can we offer?

If you want to work independently in an enjoyable working environment, further develop your interests and skills we encourage you to apply.

  • We are based in a nice and open office near Hauptbahnhof Vienna.
  • Get the chance to travel to some of our events that take place all over the world.
  • Flexible working hours, preferably in the afternoon.
  • Annual Ticket for the public transportation in Vienna.
  • A monthly salary starting from € 2.272 (gross, fulltime). Higher salary is of course possible.

Job Announcement as PDF

We love to find talented people with a passion for their work. If you’re looking to grow, learn and feel you’d be a great addition to our team, then let us know. Send your CV to jobs@b2match.com and express your motivation why you would like to be a member of our team! Good luck :)

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