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Online17 Sept 202610:00

AI & Digital Solutions for Business and Logistics: From Everyday Tasks to Your Personal AI Agent

Event details

Thu, 17 Sept 2026, 10:00Thu, 17 Sept 2026, 12:00

About event

About event

This practical training is designed for entrepreneurs, SMEs, startups, and professionals who want to improve everyday business operations through the use of artificial intelligence (AI), digital tools, and modern customer relationship management (CRM) solutions.

The training combines real business experience, practical demonstrations, and a hands-on workshop.

10:00 CET (Central European Time)

11:00 Kyiv / Chisinau time (EET/EEST)

12:00 Caucasus time (AMT / GET / AZT)

Program Overview

  • First Part: Participants will learn how digital tools and CRM systems can be used to organize customer relations, structure business processes, manage information, and improve communication with clients. Practical experience of using CRM systems in everyday business activities will be presented, with particular attention to their role in sales, customer management, task coordination, and business process optimisation. Participants will also explore how AI tools can complement digital systems by supporting information processing, communication, planning, content preparation, customer interaction, and routine business tasks.

  • Second Part: Focuses on the practical creation of a personalized AI agent. Participants will learn how to define the role and tasks of their AI agent, create a structured working prompt, test it on real business scenarios, and improve the quality of AI-generated responses.

Special attention will be given to practical applications that can be immediately introduced into daily business and logistics operations without requiring advanced technical or programming skills.

Event Objectives

  • Demonstrate practical applications of AI and digital solutions in everyday business operations

  • Share practical experience in using CRM systems for customer management and business process organisation

  • Demonstrate how CRM and AI tools can complement each other in daily work

  • Introduce practical AI tools for communication, planning, information processing, and routine tasks

  • Develop practical prompt engineering skills

  • Guide participants in creating their own personalized AI agent

  • Demonstrate real use cases of AI in business and logistics

  • Support immediate implementation of AI and digital tools in SMEs and startups

Key Topics

  1. Digital tools and CRM systems for everyday business

  2. AI for everyday business and logistics tasks

  3. Combining AI with digital business tools

  4. Creating your own personal AI agent

  5. Practical implementation

Target Audience

  • SMEs, Entrepreneurs, and business owners

  • Startups and innovation teams

  • Transport and logistics companies

  • Sales and customer relationship professionals

  • Marketing and customer support specialists

  • Project and operations managers

  • Professionals interested in AI, CRM, and business automation

Participation in the event is free of charge, but advance registration is required.

You can watch the recording by the link

RECORDING