Project cooperationUpdated on 7 May 2025

Smart Remote Assistance Solutions for Tourism and Mobility

Ciprian Costea

Founder, CEO at Remote Butler

Cluj-Napoca, Romania

About

Remote Butler is an innovative digital concierge platform designed to deliver personalized, remote hospitality services via live video calls. Created to enhance traveler experiences and improve operational efficiency in the tourism and hospitality sectors, Remote Butler enables seamless, multilingual interactions through QR-code-driven engagement.

The platform is built on three key pillars:

  • Financial: It supplements the need for in-person waiters, allowing restaurants to optimize staffing, while enabling remote waiters to serve clients globally.

  • Educational: In partnership with a respected culinary institute, Remote Butler helps train waiters for high-quality, consistent service delivery.

  • Social: It creates meaningful employment for people with disabilities and caregivers, allowing them to work remotely and find purpose in the hospitality sector.

Remote Butler supports sustainable tourism practices by optimizing resource allocation and reducing reliance on physical concierge staff. We seek project cooperation opportunities under Horizon Europe to advance technology-driven hospitality, foster sustainable tourism growth, and collaborate with strategic European partners in the tourism, hospitality, and digital innovation ecosystems.

Stage

  • Planning

Type

  • Communication partner

Organisation

Remote Butler

Small and Medium Enterprise (SME)

Cluj-Napoca, Romania

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