Diabetes Connectivity Challenge: EHR Integration, Interoperability and Behavioral Engagement

Overarching Summary:

 The goal is to offer patients valuable solutions and services for managing insulin and diabetes connectivity, focusing on making health technology more user-friendly, integrated, and engaging. The approach aims to meet patients where they are in their care pathway, provide flexible and easy-to-use tools, and create systems that encourage ongoing health management.

Here are the 3 key ideas discussed for connectivity solutions in healthcare:

• EHR (Electronic Health Record) Integration

  • Challenge: A major hurdle to adoption of healthcare data, from connected devices and solutions, is the overwhelming number of unique portals an HCP must go into to retrieve the data. How can we leverage the EHR as their one source of truth to access patient data from unique devices (i.e. connected pen, CGM, titration application, health management app, etc.)?

    • Focus on how to integrate patient data into electronic health records (EHR)

    • Explore different integration methods (API, cloud-to-cloud, portal)

    • Address challenges of data transfer between systems

    • Navigate localization across geographies

• Interoperability and Seamless Connectivity

  • Challenge: A major hurdle that People with Diabetes (PwD) face is seamlessly moving their data from platform to platform. As reimbursement and utilization of solutions and services evolve – how do we meet PwD and help them move from a favorite platform (today) to a favorite platform (tomorrow) without the burden of entering their new data every time

    • Create smooth transitions between different medical devices and platforms

    • Enable easy data transfer of information (e.g., moving from Dexcom to FreeStyle Libre)

    • Make device switching as seamless as possible

• Behavioral Engagement and Gamification

  • Challenge: Diabetes is a chronic and progressive disease. How do we keep people engaged with their solutions and services without reminding them of the burden that Diabetes carries on their life and lifestyle.

    • Develop app features that encourage consistent patient interaction

    • Use motivational techniques like streak tracking

    • Create nudges that keep patients engaged with their health management tools