Lithuanian NGO Senjoro: Person-Centred Integrated Home-Based Care, Positive Ageing and Digital Solutions

Lithuanian NGO Senjoro: Person-Centred Integrated Home-Based Care, Positive Ageing and Digital Solutions

Senjoro is Lithuania’s largest non-governmental organisation providing home-based social care services for older people and persons with disabilities. Our mission is to enable people to live dignified, safe, and fulfilling lives in their own homes and communities, preserving independence, personal identity, and quality of life for as long as possible.

Our work is built on two interconnected pillars: person-centred integrated home-based care and the systematic application of positive ageing principles. Together, these pillars form a holistic care model that addresses not only physical needs, but also emotional, social, and psychological wellbeing.

Senjoro operates a nationwide service infrastructure, supporting over 2,500 clients across 43% of Lithuanian municipalities and employing more than 500 trained care professionals. Continuous investment in staff training, competence development, and quality assurance ensures consistent, high-standard service delivery across diverse local contexts.

Beyond direct service provision, Senjoro functions as a development and innovation platform, combining operational practice, methodological development, and digitalisation. This allows us to pilot new approaches, contribute to evidence-based practice, and engage in international collaboration.

Integrated Home-Based Care: A Holistic Model

The needs of older people and persons with disabilities are often complex and interrelated. Senjoro therefore applies a holistic integrated care model, where the individual is viewed as a whole person rather than a set of isolated tasks or diagnoses.

Our services integrate social and personal care, daily living support, elements of nursing, and emotional assistance. Each client receives an individualised needs assessment and support plan, designed to maintain functional capacity, autonomy, and psychological wellbeing, while respecting personal choices and life preferences. The model fully complies with national social services standards and consistently aims to exceed minimum quality requirements.

Positive Ageing in Practice

To ensure that care at home contributes to wellbeing rather than mere survival, Senjoro has developed an 8-step Positive Ageing methodology, embedded into individual support plans. It promotes physical activity, healthy nutrition, personal dignity, cognitive and cultural engagement, emotional resilience, social connections, digital literacy, and a safe home environment. This approach helps people remain active, engaged, and valued members of society.

Digitalisation and Data-Driven Care

Digital innovation is a strategic priority for Senjoro. We are developing an integrated digital service management ecosystem that strengthens service quality, efficiency, transparency, and person-centred outcomes.

Our care workforce uses Senjoro GO, a dedicated mobile application supporting visit planning, real-time service recording, workload management, and quality monitoring. The system reduces administrative burden, improves data reliability, and enables care professionals to focus on meaningful interaction with clients.

In parallel, we are advancing digital tools for improved needs assessment, adaptive care planning, outcome monitoring, and systematic quality measurement. These solutions create a strong evidence base for operational management, research, and policy dialogue.

Platform for Partnership and Research

Senjoro actively seeks collaboration in palliative home-based care, mobile support services, transfer of integrated care models, digital solutions for care management, and applied research with universities. Our experience is particularly relevant for countries implementing long-term care, community-based services, and positive ageing reforms.

Why Partner with Senjoro

By combining human-centred values, professional service delivery, innovation, and data-driven management, Senjoro bridges policy, practice, and research. This makes us a reliable and scalable partner for international donors, academic institutions, NGOs, and technology partners seeking effective solutions in integrated home-based care and positive ageing.