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Petri Vähäkangas

Senior Lecturer

Laurea University of Applied Sciences

Espoo, Finland

14 profile visits

Innovating customer value in food and restaurant services.

My organisation

Laurea University of Applied Sciences operates in Uusimaa region at six different campuses. There are about 9,900 students, 660 staff members and 34,700 alumni in our community. Laurea creates solutions based on researched knowledge with practical research and development work. Our mission is applied research, development and innovation that promotes working life and regional development and renews the economic structure of the region. Our strengths in the service business and circular economy research programme include the development of business skills, ecosystems and collaboration, digital services and sustainability together with different stakeholders in both domestic and international projects.
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About me

I have worked in Laurea University of Applied Sciences few years lecturing mainly entrepreneurship in food and restaurant sector and business management in food sector.

Innovating customer value in food and restaurant services.
Passionate about developing new business models that enhance customer experience and create value. Focused on product and service innovation within the food and restaurant sector, aiming for sustainable, user-centric solutions that drive growth.

Extensive experience in bridging research and practice.
Strong background in combining academic knowledge with real-world applications. Areas of interest include service management and marketing, as well as strategic business leadership and new business development. Over ten years of experience as an entrepreneur.

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Skills

  • Entrepeneurship
  • food business management

Interests

  • Customer Value
  • sustainability
  • innovation
  • New business models

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