Omnilinx

We help businesses turn customer communication into a structured, measurable process. Our platform brings together cloud telephony, contact center operations, omnichannel messaging, and AI-powered conversation analytics, so teams can see not just how many calls they handle, but what those calls actually reveal about revenue, service quality, and operational gaps.

Over 1,000 companies across Bulgaria already run their communication through Omnilinx.

At BES 2026, visit us at Stand 7 to see AI conversation analytics in action — how it reads, categorizes, and surfaces insights from every customer interaction.

Whether you're an eCommerce brand looking to reduce missed sales, a service team trying to understand why customers call repeatedly, or a manager who wants real visibility, we'd love to show you what your calls are trying to tell you.