Balkan eCommerce Summit 2026

28 – 29 Apr 2026 | Sofia, Bulgaria

ProductUpdated on 17 April 2026

Omnilinx - Omnichannel Communications & AI Conversation Analytics

Customer Success Manager at Omnilinx

Sofia, Bulgaria

About

Omnilinx is a business communications platform that unifies voice, email, live chat, messaging apps into a single omnichannel workspace.

Combined with cloud PBX and AI-conversation analytics, it gives eCommerce and service companies full visibility over every customer interaction across every channel. We help teams detect missed revenue signals, reduce service friction, and improve agent performance with real data from real conversations.

From diagnosis to implementation, training, and ongoing optimization, we work as a long-term partner, not just a software vendor.

Organisation

Omnilinx

Vendor / Supplier

Sofia, Bulgaria

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