Balkan eCommerce Summit 2025

29–30 Apr 2025 | Sofia, Bulgaria

PartnershipUpdated on 16 April 2025

Online Shop UX CRO Audit

Borislav Kolibarov

CEO / Co-Founder at MarmaLAB | E-Commerce Agency

Sofia, Bulgaria

About

Your online store can achieve much better results! Through our UX CRO Audit, we evaluate over 300 so-called “critical points” in an online store. The results you can expect if you follow our recommendations:

✅ Increased Conversion Rate – the key metric in eCommerce that shows the ratio between visitors and those who become customers;

💸 Increased Average Order Value (AOV) – the second most important metric in eCommerce;

📉 Lower digital advertising costs – better scores from algorithms, higher quality traffic, more results without increasing your ad budget;

🥳 Improved user experience – more and happier customers, and a stronger brand presence;

🏆 A “win” over the competition!

And no – you won’t be required to do anything during the process. No, we won’t need access to your admin panel, databases, or any sensitive information.

We’ve helped some of the biggest eCommerce retailers in Bulgaria achieve significantly improved results. We’ve also helped many smaller merchants scale up. And we’ll help you too!

Organisation

Similar opportunities