Tiago J. C. Sousa

CEO

Liminal MarTech

Coimbra, Portugal

112 profile visitsSustainable/circular solution provider

MarTech strategist, MBA from Católica Business School , 20+ years in tech marketing. Founder of Liminal (CRM, Automation, BI, AI). Speaker, lecturer, proud dad.

My organisation

Liminal MarTech

Liminal MarTech

Start-up company

Coimbra, Portugal

Liminal is a MarTech consulting and implementation firm that helps organizations accelerate growth through the strategic use of marketing, sales and data technologies. By combining business strategy, marketing expertise and technology implementation, Liminal supports companies in designing and executing modern revenue operations powered by CRM, marketing automation, analytics and artificial intelligence. Working with leading platforms and an ecosystem of integrated applications, Liminal helps companies transform the way they attract, convert and retain customers. Its approach blends strategy, process design and technology implementation to ensure that digital transformation initiatives translate into measurable business results. Through projects across multiple industries, Liminal enables organizations to modernize their marketing and sales operations, automate repetitive processes, improve customer experience and create scalable go-to-market engines. Sales Greenify Sales Greenify is Liminal’s methodology and solution designed to make marketing and sales operations more sustainable, efficient and digitally enabled. The solution leverages CRM, marketing automation, analytics and artificial intelligence to modernize commercial operations while reducing the environmental footprint associated with traditional sales practices. By shifting activities such as prospecting, lead nurturing and customer engagement to digital platforms, organizations can reduce unnecessary travel, optimize sales processes and operate with greater efficiency. Sales Greenify integrates more than 40 digital applications across CRM, marketing automation, customer support and analytics into a unified ecosystem that provides full traceability across the customer journey. This enables companies to identify website visitors, automate communication, generate qualified leads and continuously optimize their marketing and sales funnel. The approach is structured around three key phases: Analysis and Strategy Assessment of digital maturity, marketing and sales performance, and definition of a transformation roadmap aligned with business goals. MarTech Implementation Deployment and customization of low-code and no-code technologies, including CRM, automation, AI and analytics to support scalable go-to-market and revenue operations. Continuous Improvement Ongoing optimization of systems, processes and data to ensure that technology continuously amplifies the productivity and impact of marketing and sales teams. By combining digital transformation with ESG-aligned practices, Sales Greenify helps organizations increase competitiveness, improve operational efficiency and build more sustainable commercial operations.
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About me

Is Your Technology Scaling Your Business, or Just Your Monthly Costs?

Most companies collect tools but fail to scale revenue. I’m a marketing technology strategist and entrepreneur who helps B2B companies scale predictable growth by uniting strategy, technology, processes and people.

An MBA graduate from Católica Business School with over 20 years leading marketing and sales transformation across SaaS, consulting, and enterprise environments, including at Microsoft. I’ve learned that sustainable growth happens where strategy, technology, and people truly align with a passion for customer-centric innovation. That belief led me to found Liminal, the first Portuguese consultancy fully dedicated to CRM, Marketing Automation, and Business Intelligence.

> The Impact: At Liminal MarTech, I’ve guided our team to consistent double-digit growth (12.5% CAGR, +17% YoY) while helping clients like GoContact, BMW, Moviter, and CCB achieve up to 40% revenue increases through data-driven CRM and automation projects.

> The Approach: My work blends hands-on technical expertise in CRM, CDP, and AI implementation (HubSpot, Salesforce, Zoho, Dynamics, Power BI, Tableau), I believe that technology should serve strategy and people, not the other way around.
With a leadership style grounded in collaboration, curiosity, empathy, and execution discipline, I’m driven by the determination to achieve remarkable goals, gathering, inspiring, and developing strong teams to do so, while helping each person to reach their full potential and purpose.

> Sharing Knowledge: I’m passionate about teaching and sharing knowledge with the next generation of business leaders, as a lecturer in AI, CRM and MarTech strategy at IPAM, Coimbra Business School and Aveiro University, and as an author on on digital transformation and artificial intelligence marketing automation.

Oh, and beyond the boardroom, I proudly hold the unofficial title of #DadOfTheYear.

Whether I’m advising clients, writing, or speaking on stage, I bring energy, empathy, and a relentless focus on impact.

> Let’s connect <

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Skills

  • CRM
  • Marketing Automation
  • AI
  • BI
  • Business Management

Marketplace (1)

  • Service

    Sales Greenify – Sustainable Digital Transformation for Marketing & Sales

    Sales Greenify by Liminal MarTech helps companies modernize marketing and sales operations through CRM, automation, analytics, and AI while reducing the environmental footprint of traditional commercial practices.

    • Services
    • Consulting
    Author

    CEO at Liminal MarTech

    Coimbra, Portugal