Swiss CRM Experten Forum

Sommer-Workshop 2026

30.06. – 01.07.2026

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Dienstag, 30. Juni 2026 | 14:30 - 15:15

Keynote "AI from Switzerland: How Ticino is contributing to the global AI revolution" (E)

For decades, IDSIA in Lugano has been one of the world’s leading AI research institutes—it was here in the 1990s that LSTM technology was co-developed, a breakthrough that has had a lasting impact on the field of neural networks. Professor Marco Zaffalon, Scientific Director of IDSIA and co-founder of Artificialy, demonstrates how Swiss research is helping to shape the global AI revolution—and how companies can efficiently utilize small language models, particularly in their interactions with customers.

1 Referent

  • Professor for AI & Scientific Director

    Dalle Molle Institute for Artificial Intelligence (IDSIA USI-SUPSI)