Smart City - Open Innovation Challenge - Catalan Solutions

4–6 Nov 2025 | Barcelona - Hospitalet del Llobregat, Spain

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ChallengeUpdated on 1 September 2025

Enhancing UX in charging stations with AI agents

Strategy & Innovation Manager at CIRCONTROL

Viladecavalls, Catalunya, Spain

About

Public and semi-public EV charging stations can frustrate some users with multiple menus, unclear steps, and a lack of real-time support. We have equipped our newest chargers with large, high-resolution screens, to take a step forward and transform the charging experience.

We see an opportunity for an AI-powered agent to act as a natural interface between users and our charging system. Beyond static menus, this assistant should enable a voice-first, seamless interaction that guides drivers from plug-in to payment, while delivering relevant, real-time information.

We are seeking solutions that can:

  • Deliver a complete, voice-only charging journey (authentication, charging initiation, payment, charging updates).

  • Act as a context-aware AI agent, capable of adapting to different users and handling varied use cases — not just scripted Q&A.

  • Provide reliable, real-time information, including charging status, troubleshooting, and potentially nearby services.

  • Ensure accessibility and inclusivity, supporting multiple languages and diverse user needs.

  • Be scalable, secure, and cost-efficient, with smooth integration into existing hardware/software stacks.

We invite start-ups, research labs, and established companies to propose breakthrough solutions that can redefine the user experience of EV charging and set a new standard in the industry.

Topic

  • AI
  • Cybersecurity
  • Data Protection
  • Payment Systems
  • Software and Hardware
  • Digital Platforms & Softwares
  • Urban Furniture & Elements
  • Digital Tools
  • Intelligent Security
  • Automotive
  • Electric Mobility
  • Electricity Providers / Utilities
  • EV Charging
  • Last Mile & Logistics
  • MaaS (Mobility as a Service)
  • Mobility Service Providers
  • Transport Infrastructures

Type

  • Proof of concept/pilot testing
  • Client-provider collaboration (commercial agreement)
  • Access to clients
  • Free tools/sharing resources
  • Acceleration/Incubation, mentoring and co-working spaces
  • Investment (Venture capital and corporate venturing)
  • Acquisition
  • Technological licensing

Organisation

CIRCONTROL

Catalan Company with a challenge

Viladecavalls, Spain

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