Rebecca Smith

Yocuda (Your Customer Data) is the market leader in sustainable and dynamic digital receipts that enable retailers to identify and engage all of their in-store customers. The solution boosts post-purchase engagement, drives multichannel purchasing and helps to create a single customer view for retailers while improving the customer experience for shoppers. The solution identifies 50%-80% of store customers and creates a highly effective communication channel with an average 75% open rate. With over a decade of experience and solutions deployed in more than 30 countries, Yocuda supports all languages, currencies and fiscal regulations. And Yocuda integrates seamlessly with any POS system, offering flexible customer journey options to suit diverse retail environments. Sustainability is at the heart of the solution, helping retailers eliminate paper receipts, reduce their carbon footprint and comply with eco-regulations such as France’s 2023 Waste Law. As part of Global Blue, the world leader in Tax-Free Shopping, Yocuda has processed over 2 billion receipts and identified over 208 million customers globally. Yocuda supports all retail verticals and works with leading brands like M&S, Decathlon, Zegna, Argos, Sainsbury’s, PUIG, Hudson Group and Sephora to deliver a more sustainable and data-driven retail experience.