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SolutionUpdated on 19 March 2026

EGON – AI-Powered Virtual Assistant for Technicians and Maintenance Operations

CEO at Deix

About

In fast-paced production environment or when dealing with distributed infrastructure-food sector, machinery reliability is critical. EGON (Expert Guidance for Operational Needs) is an innovative digital solution developed by Deix to empower field maintenance teams. It combines advanced AI technology with a focus on improving company knowledge management and human interactions.

Operational Support for the Field

EGON simplifies complex interventions with an intuitive, hands-free approach:

  • Voice-to-Report: Operators record audio directly at the asset. Speech-to-Text, Generative AI and Natural language processing then structures this data into customized reports, reducing manual paperwork.

  • 24/7 Smart Assistant: Field technicians can consult the histories of similar assets, manuals and technical procedures, and obtain immediate technical solutions via a virtual assistant.

Corporate Value & Knowledge Management

EGON transforms individual expertise into a strategic company asset:

  • Unified Knowledge Hub: All reports, manuals, and procedures are archived in a searchable database, preventing information loss.

  • Data Quality for Prevention: Standardized reporting improves data completeness, providing the necessary foundation for advanced preventive maintenance analysis.

  • Proven Integration: Validated through partnerships with industry leaders like Lactalis Italia , EGON is accessible on both desktop and mobile devices to ensure seamless coordination between stakeholders.

Type

  • Artificial Intelligence for agriculture
  • Data analytics & predictive modelling
  • Custom software development for agrifood

Organisation

Deix

Milano, Italy

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