Enterprise Content Management (ECM)

SoftExpert ECM is a enterprise content management system that allows you to create, capture, manage, store, preserve and share content related to organizational processes. It is the perfect EDM/ECM tool to centralize unstructured content and manage its entire ECM lifecycle.

Advanced capture

• Automatically capture data from various sources such as scanners, emails, network directories, web services, MS Office, Google Docs, Office365 and others. 

• Transform records, physical documents, and electronic files into digital content that is relevant for the business through Optical Character Recognition (OCR) technology. 

• Control all kinds of content including procedures, invoices, contracts, reports, drawings and videos, among others.

• Optimize the search and understanding of content in documents with the help of AI.

Secure and organized management

• Standardize security controls and protect your content from loss and misuse. 

• Establish different categories to classify, organize, and streamline document management. 

• Automate document review and approval, e-signatures, and publication workflows. 

• Monitor events such as viewing, printing, reviewing or deleting with a complete audit trail.

Easy content delivery

• Locate documents using any metadata such as code, subject or keyword, on your computer or smartphone. 

• Receive automatic notifications for different events, such as approving a document or an approaching expiration date. 

• Create executive portals using analytics tools. 

• Get full visibility of patterns, trends and deviations, ensuring input for decision making and continuous improvement.

Optimized retention

• Say goodbye to piles of paper and all their limitations and inconveniences. 

• But if physical documents are still necessary, have organized control of the printed copies. 

• Standardize repositories in a database, controlled directory, or Amazon S3. Improve control and reduce legal and compliance risks. 

• Establish temporality tables determining the period of custody of the document and its destination after this period.