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ExpertiseUpdated on 2 June 2026

User behaviour, acceptance, and impact assessment

Executive Director @ NOVA Information Systems & Analytics Lab at NOVA IMS

Lisbon, Portugal

About

Aside from all technological advancements, user/citizen/consumer behaviour is considered the main concept for understanding, managing, and accomplishing sustainability. UNL NOVA IMS (NOVA IS & Analytics Lab) provides a deep understanding of the individual's acceptance, engagement, and behaviour journey (co-creation included), enabling social innovation. Promoting inclusiveness to all citizens is our aim. We deliver research that supports the design, implementation, and use of the most upcoming technological innovations.

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