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ProductUpdated on 1 September 2025

Sales Chatbot as a Customer Support Solution

Łukasz Borzęcki

CEO/CTO at VM.PL

Wrocław, Poland

About

At VM.PL we created an intelligent sales chatbot that supports sales teams by automating customer communication and guiding prospects through the buying journey. Built with machine learning and natural language processing, it delivers fast, precise and scalable responses.

Key benefits for our client:

  • Faster response times – instant answers to customer questions

  • Lead qualification – pre-screens prospects before reaching sales reps

  • Better customer experience – 24/7 availability and personalized support

  • Higher conversion rates – more opportunities turned into sales

  • Efficiency gains – sales team can focus on complex tasks, not routine queries

This solution helped boost productivity, optimize resources, and drive measurable sales growth.

Looking for

  • Distribution Partner

Applies to

  • ICT
  • Microtechnology
  • Biotech and Lifescience
  • Medtech
  • AI
  • Embedded Systems
  • Software
  • Mobility Solutions

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