Glanceable

Glanceable — Turn customer feedback into decisions, not dashboards

Glanceable is the AI-powered Voice of the Customer (VoC) platform for VP Customer Experience and Chief Customer Officers in mid-market and enterprise organizations.

The problem we solve: CX teams sit on millions of customer signals — reviews, calls, emails, chats, surveys, social — but can't extract clear answers fast enough. Legacy VoC tools deliver dashboards no one acts on. Manual analysis takes weeks. By the time insights reach decision-makers, the opportunity is gone and customers have already churned.

What we deliver:

• Answers in seconds, not weeks — anyone in your organization can ask a question in natural language and get an answer grounded in real customer data.

• Action, not just measurement — we don't just surface what's wrong; our agentic AI automates the operational response, from fraud detection to claim routing (live at Fnac Darty).

• Decisions the C-suite trusts — every insight is traceable back to source verbatims, so CX leaders can defend priorities with evidence, not gut feel.

Who we serve: retail, e-commerce, telco, banking, insurance, utilities, travel — any B2C organization with high customer interaction volume (revenue €100M+).

Meet us at VivaTech if you're frustrated with legacy VoC platforms (Qualtrics, Medallia), evaluating agentic AI for CX, or looking for a European partner that delivers measurable impact on NPS, churn, and operational cost.