Wowment.ai

Wowment Ltd is a UK technology company building patent-pending, AI-powered communication infrastructure for organisations that support people remotely.

THE PROBLEM
People engage best on the channels they already use, and for most that means WhatsApp. But when staff, volunteers or professionals support people through personal messaging apps, the organisation loses visibility, safeguarding oversight and any usable record of what is happening. Personal phone numbers get shared, risks go unseen, and the value of those conversations is lost.

OUR SOLUTION
Wowment lets organisations run one-to-one support relationships on WhatsApp without losing control. Messages pass through a secure relay, so neither party ever sees the other’s personal number. Every message is analysed in real time by our AI layer. Risks such as self-harm, exploitation, grooming, boundary breaches and disengagement are flagged to a coordinator dashboard so they can be acted on quickly. Every interaction is kept in a full, auditable record. Organisations can add their own safeguarding policies on top of our universal baseline.

DATA AND INSIGHT
Remote support conversations are normally a black box. Wowment turns them into structured, consented data on engagement, relationship health, wellbeing and risk over time. Organisations get live insight across their programmes, evidence of outcomes and impact for commissioners and funders, and the foundation for earlier, predictive intervention. Data is handled under UK GDPR, with clear consent, opt-out and audit built into the platform.

STAGE OF DEVELOPMENT
Wowment is live and in daily operational use. Its first deployment is Goal 17’s mentoring and befriending programmes for care-experienced and vulnerable young people, delivered under public sector contracts including for the Department for Education and local authorities. The AI safeguarding and insight layer has been demonstrated in this live environment (TRL 6), and we are now focused on trusted, large-scale deployment with new partners.

WHERE IT APPLIES
The same infrastructure applies wherever people are supported remotely, one to one, at scale:

• Local government and children’s and adult social care

• Health and the NHS

• Education, including FE and HE student support

• Housing and homelessness services

• Criminal justice, probation and violence reduction

• Employment and welfare support

• Charities and community organisations running mentoring, befriending or outreach

WHAT WE’RE LOOKING FOR
Through BridgeAI, we want to work with industry and public sector partners that face real challenges around remote support, risk, engagement or evidencing impact. We also want to work with specialists in data science, responsible AI assurance and evaluation. Together we can move AI-driven safeguarding and insight from proven deployment to trusted use at national scale.

Wowment Ltd, Company No. 13497673
Contact: fran@wowment.ai | support@wowment.ai