About
Metrica is a leading Bulgarian provider of integrated business process outsourcing and eCommerce support solutions, helping brands scale through seamless logistics, fulfillment, customer care, and marketing services.
With over 20 years of operational expertise and part of the La Poste Group ecosystem, Metrica delivers end-to-end support for businesses looking to optimize their customer journey — from warehousing and fulfillment to multilingual customer service, telemarketing, digital marketing, and loyalty program management.
Trusted by local and international brands alike, Metrica combines technology, operational excellence, and strategic expertise to help companies grow faster, serve better, and expand smarter across the Balkans and Europe.
Areas of Expertise
Logistics and Courier ServicesMarketing / Personalization / CRMConsulting / TrainingWarehousing / Supply Chain ManagementCustomer Experience (CX) & EngagementReturns & Reverse Logistics