Balkan eCommerce Summit 2026

28 – 29 Apr 2026 | Sofia, Bulgaria

Metrica

Service Provider

metrica.bgSofia, Bulgaria
21 profile visits

About

Metrica is a leading Bulgarian provider of integrated business process outsourcing and eCommerce support solutions, helping brands scale through seamless logistics, fulfillment, customer care, and marketing services.

With over 20 years of operational expertise and part of the La Poste Group ecosystem, Metrica delivers end-to-end support for businesses looking to optimize their customer journey — from warehousing and fulfillment to multilingual customer service, telemarketing, digital marketing, and loyalty program management.

Trusted by local and international brands alike, Metrica combines technology, operational excellence, and strategic expertise to help companies grow faster, serve better, and expand smarter across the Balkans and Europe.

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Areas of Expertise

Logistics and Courier ServicesMarketing / Personalization / CRMConsulting / TrainingWarehousing / Supply Chain ManagementCustomer Experience (CX) & EngagementReturns & Reverse Logistics

Representatives

Executive Director

Metrica

Senior Account Manager

Metrica

Client Service and Call Center Director

Metrica

Marketplace (1)

  • Service

    Warehouse & Fulfillment

    Flexible warehousing and fulfillment services designed to support smooth operations, fast order handling, and better customer experience.

    • Logistics and Courier Services
    • Warehousing / Supply Chain Management
    Author

    Executive Director at Metrica

    Sofia, Bulgaria