Balkan eCommerce Summit 2026

28 – 29 Apr 2026 | Sofia, Bulgaria

ProductUpdated on 20 April 2026

AI-powered CRM and customer retention platform built specifically for retailers.

CEO at NeuCurrent

Cambridge, United Kingdom

About

Unify Online & Offline Customer Data

NeuCurrent combines customer behaviour from both physical stores and digital channels (website, mobile app, loyalty systems, POS, etc.) into a single customer profile giving you a complete 360° view of each shopper.

Create Smart Segments & Audiences

You can segment customers dynamically — based on behaviour, purchase history, lifecycle stage, or custom attributes and save segments to target them with relevant campaigns.

Personalise Customer Communication

Using AI and data insights, you can tailor messaging and product recommendations to each customer or segment, increasing relevance and engagement. 

Track & Improve Retention Metrics

NeuCurrent provides visibility into customer lifetime value (LTV), repeat purchase behaviour, and other retention metrics — helping retailers understand performance, test strategies, and iterate toward better results.

Actionable Real-Time Insights

With comprehensive data tracking and dashboards, retailers can react quickly to emerging trends — such as decreasing engagement, high churn risk, or upsell opportunities — and take action promptly.

Create Your Own Customer Retention Strategy

We understand that retailers often do not have expertise in house to create and implement comprehensive customer retention strategy. That’s why NeuCurrent helps create and fully implement your own customer retention strategy using our data management and omnichannel communications capabilities.

Looking for

  • Buyer
  • Demonstration / Pilot projects
  • Investment/Finance

Applies to

  • Marketplaces / Trading Platforms
  • Marketing / Personalization / CRM
  • IT Services / SaaS / Hosting Business
  • Consumer Goods (Appliances, Apparel, Furniture)
  • eCommerce Stores

Organisation

NeuCurrent

Company (SME)

Bilbao, Spain

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