ServiceUpdated on 17 April 2026
AI Voice Agent for E-commerce Customer Support
CEO & Founder @ PrismAI Solutions at PrismAI Solutions
Sofia, Bulgaria
About
PrismAI Solutions builds custom AI voice agents for e-commerce businesses across Europe. Our agents handle inbound and outbound calls 24/7 — answering order status questions, processing return requests, and resolving common customer inquiries without human intervention.
Typical results: 60–80% of routine inbound calls handled automatically within the first 30 days.
Ideal for: E-commerce brands doing 500+ customer service calls/month who want to reduce support costs without reducing quality.
Type
- Consulting
- Technology Transfer
- Research & Development
Applies to
- Logistics and Courier Services
- IT Services / SaaS / Hosting Business
- Consulting / Training
- Fashion / Electronics / Home Goods Retail
- eCommerce Stores
- Warehousing / Supply Chain Management
Organisation
Similar opportunities
Partnership
White-Label Voice AI Deployments for Digital Agencies
- Other
- Research
- Business
- Joint development
- Technology transfer
- Testing of technology
Radoslav Kolchev
CEO & Founder @ PrismAI Solutions at PrismAI Solutions
Sofia, Bulgaria
Service
Instant Lead Response — AI Voice Agent Calls New Leads in Under 60 Seconds
- Consulting
- eCommerce Stores
- Technology Transfer
- Marketing / Personalization / CRM
- Fashion / Electronics / Home Goods Retail
Radoslav Kolchev
CEO & Founder @ PrismAI Solutions at PrismAI Solutions
Sofia, Bulgaria
Product
Astra.Voice – Every call answered. Every customer understood.
- IT Services / SaaS / Hosting Business
Kostadin Taligadzhiev
CEO at AstraCore AI
Sofia, Bulgaria