Balkan eCommerce Summit 2025

29–30 Apr 2025 | Sofia, Bulgaria

PartnershipUpdated on 25 April 2025

RetailPace – Real-World Performance Measurement for High-Growth eCommerce

Plamen Mihaylov

CEO at ForkPoint

Sofia, Bulgaria

About

Want to know how your eCommerce site really performs — across devices, regions, and real-world conditions?
RetailPace is our Business Intelligence (BI) solution built to continuously monitor and measure performance where it matters most: in the hands of your actual users.

Unlike one-off synthetic tests, RetailPace runs 24/7, collecting real-world data based on:

  • Internet speed variations

  • Device types (mobile, desktop, tablet)

  • User location and network quality

With this data, you gain full visibility into:

  • Trends over time (Is performance improving or slipping?)

  • Early warnings before issues impact sales

  • Actionable insights to boost speed, UX, and conversions

We’ve recently integrated RUM (Real User Monitoring) to capture:

  • Page load times and checkout friction

  • Core Web Vitals (like Largest Contentful Paint and Interaction to Next Paint)

  • Real-time performance across browsers, devices, and geographies

You get:

  • Smart dashboards and visual reports

  • Proactive alerts when KPIs drop

  • A complete performance picture — not just isolated test results

Explore how RetailPace can help your eCommerce team scale with confidence — and speed.

Organisation

ForkPoint

Sofia, Bulgaria

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