Key Impact Coaching & Consulting is a leadership training, coaching, and consulting practice founded by Isma Khemies, a certified trainer, coach, and consultant.
I offer leadership coaching, training, and consulting for women leaders and founders in SaaS who run Customer Success, Support, and Revenue teams.
With 15+ years of leading customer-facing and multicultural teams across Europe and North America, I help leaders & founders build high-performing, accountable teams, grow sustainable operational performance, and develop the confidence and visibility to lead with impact.
Services are delivered as one-off workshops, ongoing coaching engagements, or consulting projects, in English or French. Drawing on 15+ years of leading multicultural teams across 25+ nationalities in SaaS and e-commerce.
Open to connecting with SaaS leaders, HR and People teams, and ecosystem partners at AsiaBerlin Summit 2026.
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Areas of activity
What is your business sector?
Artificial Intelligence & Machine LearningFintech & InsurtechHealthTech & MedTechGreenTech & Sustainable SolutionsBlockchain & Web3Agritech & FoodTechEdTech & Learning InnovationSmart Cities & Urban SolutionsCybersecurity & Data PrivacyMobility & TransportationeCommerce & Retail InnovationClean Energy & Climate TechDigital Transformation & IT ServicesTelecommunications & 5GTourism & Hospitality TechBiotech & Life SciencesSocial Impact & Community DevelopmentEducation & Training Programs
Representatives
Female Leadership Coach | Team Trainer | Consultant in SaaS
I step into the business to build or improve the operational side: retention, onboarding, team structure, customer strategy, building a customer department, and recruiting and training the people in it.
Coaching
Innovation & R&D
Consulting & Advisory
Customer Support & CRM
Agriculture & FoodTech
IoT & Connected Devices
Digital Health & Wellness
Clean Energy & Renewables
EdTech & Learning Solutions
Sales & Business Development
Human Resources & Recruitment
Biotechnology & Life Sciences
E-commerce & Retail Innovation
Fintech & Payment Technologies
Mobility & Transportation Tech
Training & Development Programs
Cybersecurity & Data Protection
Education & E-Learning Solutions
Smart Cities & Urban Development
Tourism & Hospitality Technology
GreenTech & Sustainable Solutions
Human Resources & Recruitment Tech
Climate Tech & Environmental Impact
Supply Chain & Logistics Optimization
Social Impact & Community Development
Blockchain & Decentralised Technologies
Artificial Intelligence (AI) & Machine Learning
Author
Female Leadership Coach | Team Trainer | Consultant in SaaS at Key Impact Coaching & Consulting