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Advanced Factories Innovation Meetings 2026

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ServiceUpdated on 23 April 2026

AI voice agent for customer calls and service alerts

Founder, Lera at Lera

Pamplona, Spain

About

Lera is an AI voice agent for companies that receive customer calls, service alerts and incidents.

It answers calls, understands what the customer needs, collects the key information and leaves each request ready for the team to review, assign or continue. This helps reduce missed calls, repetitive questions and manual transcription, while making sure every incident enters the workflow with clearer context.

Lera is especially useful for maintenance companies, technical service teams and service businesses where phone calls are still central to daily operations.

Type

  • Innovation management
  • Consulting
  • Technology Transfer
  • Other

Organisation

Lera

Other

Pamplona, Spain

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