An Overview of Webinar Software Providers

The popularity of virtual and hybrid events is higher than ever before, and organizers of those events need to get familiar with how to organize those formats. One of the biggest challenges is the set-up of webinar sessions. Even though they are one of the central elements in the events agendas, confusion about how they are set-up persists. Additionally, the market is huge and it can be a daunting task to dive into the research of a provider. So, this article sheds light on the landscape of webinar-software providers, making it straightforward for you to choose one and save hours of research. 

The Market Overview

We used ‘Gartner's 2019 Magic Quadrant for Meeting Solutions’ and their report to approach the topic. The report looked at 16 different software providers and compared them, to end up with a categorization into 4 segments - market leaders, challengers, niche players, and visionaries. 

Throughout this article, we will solely focus on the market leaders and challengers of the report. First, because an entire overview of all the providers would be above the scope of this article and, secondly because we assume that most event organizers consider a well-established provider over a new-one.

In Figure 1, you can see that the segment market leaders consists of four providers, namely: Cisco (Webex Meetings), Zoom, Microsoft (Teams), LogMeIn (GoToWebinar).

In the segment challengers, you find the names of Google (Hangouts) and Adobe (Connect Webinars).

Market leaders

  • Cisco Webex Meetings
  • Microsoft Teams
  • Zoom 
  • GotoWebinar (LogMeIn)

Cisco Webex Meetings 

Cisco Webex is an American company that develops and sells web conferencing and videoconferencing applications since 1995. As part of the well-known and acclaimed parent company Cisco, it lives up to the expectations. 

  • Cloud-based
  • Brand your webinar
  • Built-in chat, Q&A, polls, and surveys to facilitate audience engagement
  • Excellent HD video and audio quality

(Con) More suited for smaller, in-house team collaboration than large scale webinars 

Pricing:

100 participants limit + 50 min. Duration limit - Free package
100 participants limit - 12,85 €/month/host (154,2‬ €/year/host) - Starter package
100 participants limit - 17.30 €/month/host (207,6 €/year/host) - Plus package
200 participants limit - 25.65 €/month/host (307,8 €/year/host) - Business package
3000 participants limit - quoted pricing - Enterprise package

Microsoft Teams 

Besides managing organizations’ entire digital communication, it provides the full range of features that you expect a video conferencing software provider to offer. If your organization already uses Microsoft 365, it is straightforward to benefit from the well-working webinar features at your fingertips.

  • Webinars for up to 250 participants
  • Built-in chat
  • Record webinar

(con) User interface and back-end settings can be overwhelming for administrators 

(con) Best considered when already used in the organization, or workspace integration of Microsoft 365 is wanted

Pricing: you need to purchase Microsoft 365 in order to get Microsoft Teams. Pricing depends on users/month. Starting at 5$, 12.50$ and 20$ user/month. 
250 participant limit - 5$, 12.5$, 20$ user/month

 

Zoom

Zoom is one of the market-leading video conferencing solutions on the market. It’s known to be intuitive, such as very quick and easy to set up. The feature-rich software furthermore has a user-friendly interface. 

  • Cloud-based
  • Built-in chat, Q&A, polls, and surveys to facilitate audience engagement
  • HD video and audio
  • Record webinar

(con) Attendees need to download the zoom web-client 

Pricing:

  • 100 participants limit + 40 min. duration limit - Free - Basic plan 
  • 100 participants limit (+500/1000 participants) - 13.99 €/month/host* (167.88‬ €/year/host) (+ 60.49/97.69 €/month/host)  - Pro Plan
  • 300 participants limit (+500/1000 participants) - 189.90 €/month/10 host* (2278.8 €/year/10 host) (+ 65.49/102.69 €/month/host)  - Business Plan
  • 500 participants limit (+500/1000 participants) - 1899 €/month/100 host* (22,788 €/year/100 host) (+ 65.49/102.69 €/month/host)  - Enterprise Plan

* a host is someone who schedules, starts and controls the settings in a webinar

 

GotoWebinar (by LogMeIn)

GotoWebinar is a video conferencing provider that offers a simple, self-service webinar tool since 2004. It is especially well-suited for those of you going for larger scale webinars.

  • Cloud-based
  • Brand your webinar
  • Built-in chat, Q&A, polls, and surveys to facilitate audience engagement
  • HD video quality
  • Record/Pre-record webinar

(con) relatively higher price than other providers

Pricing

100 participants limit - 89 €/month (1068 € total) - Starter plan
500 participants limit - 199 €/month (2388 € total) - Pro plan
1000 participants limit - 429 €/month (5148 € total) - Plus plan
5000 participants limit - quoted pricing - Enterprise plan

 

Challengers

  • Adobe Connect Webinars
  • Google Meet 

Adobe Connect Webinars

Also, the well-known adobe has something to offer. Even though they describe it as a solution for marketing organizations, you get a full webinar solution that lets you create an unlimited number of webinars.

  • Host webinars for up to 1000 participants
  • Brand your webinar
  • Built-in chat, polls, and surveys 
  • HD video quality

(con) relatively higher price than other providers 

(con) the managing and control features are limited

Pricing

100 participant package - 120 €/month (1150 €/year)
500 participant package - 432 €/month (4140 €/yearl) 
1000 participant package - 534 €/month (5060 €/year)

Google Hangouts (Google Meet)

Google Hangouts, or nowadays just called Google Meet, is a completely free solution that easily integrates with the Chrome Browser and Gmail. 

  • Built-in chat
  • Record webinar 

250 participant limit - free of charge 

(con) Google account required

(con) the managing and control features are limited

 

Two extra names to mention

  • Edudip 
  • Jitsi Meet 

Edudip 

Edudip is a german provider with a clear and distinct focus on webinars. Because of this focus, this solution has some moderation and control features that are especially useful when integrating webinar sessions to your event agenda. 

  • Browser-based
  • Built-in chat, polls, and surveys
  • Record webinars

 (con) upon access, attendees need to fill in a registration form 

Pricing:

30 participants limit - 41 €/month (168 €/year) - Next 30 package
100 participants limit - 83 €/month (996 €/year) - Next 100 package
500 participants limit - 166 €/month (1,992 €/year) - Next 500 package
1000 participants limit - 291 €/month (3,492 €/year) - Next 1000 package

Jitsi Meet

Jitsi Meet is a fully encrypted, 100% open source video conferencing solution that you can use all day, every day, for free — with no account needed. Thus, it is the only open source and completely free provider on our list. 

  • Record webinar
  • 75 participants limit

(con) the managing and control features are limited

What you should consider

Any of the above-mentioned providers easily integrates with b2match. You can simply embed custom links (directing to the webinar-rooms) into the b2match agenda sessions. 

The limiting factor is the number of participants you wish to grant access to your webinars. If you want to create webinars for +100 participants, you need to find an external webinar provider with the respective plan.  

If the participant number per single webinar does not exceed 100 participants, you can benefit from the build-in solution, which you get with the purchase of b2match. 

How to create this type of agenda sessions, and how to embed your custom links or use our solution, you can read here