CityMood

CityMood is a platform that helps local governments better understand their communities, anticipate emerging issues, and improve citizen engagement.

By collecting and centralizing citizen feedback from multiple sources : including social media, emails, online forms, municipal platforms, and public discussions, CityMood transforms scattered information into clear, actionable insights.

Using artificial intelligence, the platform automatically analyzes, categorizes, and deduplicates feedback, identifies recurring concerns, detects emerging trends, and maps citizen sentiment across neighborhoods and territories.

Beyond analysis, CityMood also provides a complete citizen request management system, enabling public authorities to centralize inquiries, assign them to the appropriate departments, track their resolution, and communicate directly with citizens.

Through intuitive dashboards, interactive maps, and real-time monitoring, decision-makers gain a comprehensive understanding of local priorities and can make more informed, data-driven decisions.

Our mission is to bridge the gap between citizens and public institutions, helping local governments listen better, respond faster, and build more responsive, connected, and citizen-centered communities.