Updated on 13 October 2026
Municipal AI Assistants & Citizen Service Automation
COO at EBRE AI SL
DELTEBRE, Spain
About
EBRE AI builds modular AI services for public administrations, connecting citizens and staff with verified information, documents, structured data and existing municipal workflows.
The same foundation can support different public-service needs: service and procedure guidance, multilingual access, staff copilots, document interpretation, citizen requests and incidents, case classification, routing, follow-up and controlled operational actions.
Our existing foundations include municipal-service software, incident-management workflows, controlled AI agents, OCR and document-processing components, APIs, configurable data services and role-based identity and permissions.
A pilot can start with one citizen journey, staff task or operational bottleneck. We connect the minimum information and workflow required, deploy a working service with the appropriate supervision and measure outcomes such as task completion, handling time, escalation, accuracy or user satisfaction. Successful components can then be reused across additional services and workflows.
Applies to
- Enabling Technologies
- Living and Inclusion
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