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ProductUpdated on 27 August 2025

AI-powered chatbots

CEO Assistant | Communications & Partnership Manager at ValueMiner GmbH

Munich, Germany

About

Have you ever thought about how much time you and your colleagues spend answering citizen queries? What if you had an assistant that could provide precise, 24/7 answers to the public based on official documents?

This is not a futuristic concept. It's a new, powerful way for public servants to enhance communication with the citizens they serve.

ValueMiner offers an AI-powered chatbot designed to answer questions and assist citizens around the clock. By using a low-code interface, ValueMiner is able to develop and deploy this customized, user-ready chatbot in days, not months.

ValueMiner AI chatbot is not a general-purpose AI. It is a highly specialized assistant trained exclusively on your official sources. We build a secure, private knowledge base using your regulations, press releases, policy papers, and other public documents.

This approach eliminates the risk of "AI hallucination," ensuring every answer is directly derived from your pre-approved information. The result is a chatbot that is precise, reliable, and completely aligned with your official positions.

Our solution is information security compliant and sovereign, with no third-party risks.

Benefits for public administrations and public servants:

  • Drastically reduced workload: Free up time and staff resources by automating responses to common citizen inquiries.

  • Building trust: Establish a direct, transparent, and reliable communication channel that helps combat misinformation.

  • Always-on Service: provide citizens with immediate, 24/7 access to your official positions and information, even outside of office hours.

  • Reduce costs: ValueMiner low-code RAG system is easy to implement. You do not require expensive computational resources or specific IT skills. ValueMiner is available at a unique smart price model.

  • Full data control: decide which sensitive information your AI applications can access, tailoring permissions based on individual user position in the organisation.

  • Priorite data security: ValueMiner is the AI-powered solution made in Germany that runs locally and keeps your data and know-how where it belongs, under your control.

Benefits for citizens:

  • Direct and precise answers: citizens get fast, accurate information on your policies and procedures without sifting through documents.

  • Clarity on complex issues: the chatbot can break down confusing plans and processes into easy-to-understand responses.

Looking for

  • Distribution Partner
  • Buyer
  • License Partner
  • Demonstration

Applies to

  • Cloud Solutions
  • Cybersecurity
  • Digital Participation & Accessibility
  • Digital Administrative Services
  • GovTech
  • Innovation Technologies
  • IT Infrastructure
  • AI & Data Economy
  • Municipal Best Practices
  • Smart City
  • Smart Region
  • State Sovereignty
  • Networking Technologies

Organisation

ValueMiner GmbH

Company (SME)

Munchen, Germany

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