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Project cooperationUpdated on 8 January 2026

HORIZON-CL4-2026-05-DIGITAL-EMERGING-02 : Ad-hoc voice agents

Innovation Manager at Alcatel-Lucent Enterprise

Illkirch, France

About

ALE, as a provider of real-time collaboration platforms, is committed to empowering users and customers to customize and enhance its voice services through multiple AI agents. These agents can be tailored to specific requirements, business sectors, and deployment constraints, all within a federated and supervised framework. This next-generation approach transforms traditional IVR systems into advanced Voice Agents capable of delivering intelligent call routing, appointment scheduling, and other high-value services. This use case can highlight the technology outcomes of the consortium with regard to multi-agents frameworks, protocols and multi-agent collaboration.

Stage

  • Planning

Topic

  • AI-GenAI /Data/Robotics

Type

  • Partner seeks Consortium

Organisation

Alcatel-Lucent Enterprise

Large Enterprise

Illkirch, France

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