ISE Open Innovation Challenge 2026

3–17 Feb 2026 | Barcelona, Spain

MuseAI Tours

Corporation

museaitours.com/Burlington, Canada
5 profile visits

About

MuseAI: The Intelligent Museum Companion

MuseAI Tours is an AI-powered tour guide platform that transforms how visitors experience museums and cultural heritage sites. Unlike traditional audio guides that offer rigid, pre-recorded content, MuseAI engages visitors in natural, conversational dialogue—answering their questions in real-time, adapting to their interests, and providing personalized insights that make every visit unique.

The Problem We Solve

Museums and heritage sites like La Pedrera–Casa Milà face a fundamental challenge: how do you provide world-class, personalized guidance to thousands of diverse visitors without requiring massive staff investments or expensive hardware infrastructure? Traditional solutions fall short:

•Audio guides offer one-size-fits-all content that ignores individual curiosity

•Human guides are expensive, limited by language, and can't scale to serve all visitors

•Mobile apps provide static information but lack interactivity and intelligence

•Existing systems fail to capture visitor behavior data that could improve operations

Museums need a solution that is intelligent, scalable, multilingual, device-agnostic, and data-driven. That's exactly what MuseAI delivers.

How MuseAI Works

MuseAI is a browser-based platform that visitors access on their own smartphones—no app download required. The experience is simple and intuitive:

1.Instant Access: Visitors receive a unique QR code or access link when they purchase tickets (either online or at the entrance)

2.Natural Conversation: They open the link on their phone and immediately start conversing with their AI guide in their preferred language

3.Photo Recognition: Visitors can take photos of any exhibit, artwork, or architectural feature, and MuseAI instantly provides context-aware information

4.Personalized Journey: The AI adapts to each visitor's interests, pace, and knowledge level, creating a truly customized experience

5.Continuous Learning: Every interaction feeds into analytics that help the institution understand visitor behavior and optimize their offerings

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Market Target

B2B

Field of aplication (Multiple choice)

Education, Training and Editorial ServicesICT and Digital TransformationSmart CitiesTourism, Culture, Leisure, Sport and Catering

Main Sector of Activity (SINGLE CHOICE)

Tourism, Culture, Leisure, Sport and Catering

Representatives

Remote
Remote

Founder & CEO

MuseAI Tours