Kotozna Inc.

Kotozna provides a scalable Generative AI-powered customer engagement platform designed to transform visitor experiences while improving operational efficiency for tourism, public venues, and large facilities. Built on a robust CMS and API-driven architecture, the platform integrates seamlessly with existing systems and enables rapid customization to meet diverse client requirements across markets.

Key features include:

1. High-accuracy interactions: Delivers precise, context-aware responses using client specific data, ensuring reliable information, consistent service quality, and high visitor satisfaction.

2. Multilingual 24X7 support: Supports over 40 languages, including specialized and industry-specific terminology. Provides instant round-the-clock support, freeing on-ground staff. 

3. Avatar functionality: AI avatar delivers voice-based, conversational guidance with human-like interactions. Designed for ease of use across all age groups and technology comfort levels, it improves accessibility while adding fun, engaging, and visually attractive elements.

4. Real-time analytics: Automatically collects and analyzes visitor interaction data to generate actionable insights that optimize operations, staffing, and content strategies.

The solution has been validated through leading accelerator programs like J-Startup, Singapore Tourism Accelerator, and Plug & Play Los Angeles. It is trusted by enterprise clients including Osaka and Tokyo Tourism & Convention Bureaus, Okinawa Airport, Jewel Changi Singapore, and others.