LEADERSHIP INSIGHTS: The practical AI framework for GCC: Moving beyond token counting

Most enterprises aren’t short on AI - they are short on proof it’s paying off. This session offers a fourlayer ROI framework - cost, delivery, adoption, business outcome - that helps GCCs track spend internally while reporting only what matters to the board: the outcome. It separates genuine agentic judgment from automation mislabeled as AI, and makes the case for funding iteration over one perfect launch.

Why it’s critical for GCCs

GCCs run the AI platforms but rarely own the ROI story. As agentic AI adoption accelerates, that gap gets expensive - budgets get questioned, licences get pulled, initiatives multiply without portfolio-level accountability. This session gives GCC and PMO leaders a shared framework to defend investment decisions and prove, in board-ready terms, that AI spend is earning its keep.