ICTürkiye2025 International Brokerage Event

10 Apr 2025 | İstanbul, Türkiye

Project cooperationUpdated on 27 March 2025

HORIZON-CL4-2025-03-HUMAN-15 / Generative AI for Virtual Worlds

Ceren Gezik

Senior R&D Specialist at DSM Group / Trendyol

İstanbul, Türkiye

About

AI-powered call center agent designed to enhance customer service operations. It provides 24/7 real-time interaction, reducing operational costs while increasing efficiency. Initially focused on e-commerce call centers, the project will later expand to various departments such as HR, Finance, and Training.

Stage

  • Advanced (Core Consortium exists)

Call

  • Artificial Intelligence (AI) based Tools and Technologies
  • AI & Data & Robotics

Organisation

DSM Group / Trendyol

Company

İstanbul, Türkiye

Similar opportunities

  • Expertise

    International Project Management

    • AI & Data & Robotics
    • Computing Technologies
    • Digital Solutions and Digitalization
    • Artificial Intelligence (AI)-based Tools and Technologies

    Özgün Sapmaztürk

    R&D Senior Project Specialist at DSM Group / Trendyol

    ANKARA, Türkiye

  • Expertise

    Expertise Offer with Commercialized High TRL Human-Machine Intelligence Solutions

    • Virtual Worlds
    • AI & Data & Robotics
    • Manufacturing Industries
    • Digital Solutions and Digitalization
    • Artificial Intelligence (AI)-based Tools and Technologies

    Ayşe Güventürk

    R&D PROJECT COORDINATOR at SESTEK

    İstanbul, Türkiye

  • Project cooperation

    Scalable AI Platform and Custom LLM Solutions for Speech Analytics, Farmers & Customer Engagement

    • R&D Partner
    • Technical Partner
    • Planning (Concept)
    • Digital Health Data
    • AI & Data & Robotics
    • Advanced (Core Consortium exists)
    • Digital Solutions and Digitalization
    • Connected, Cooperative and Automated Mobility (CCAM)
    • Artificial Intelligence (AI) based Tools and Technologies

    Fatih KAHRAMAN

    Founder / R&D Director / Bahcesehir University at Bahcesehir University Artificial Intelligence Engineering Department

    İSTANBUL, Türkiye