HORECA - ENOEXPO 2025 - Brokerage Event

5–20 Nov 2025 | Kraków, Poland

ProductUpdated on 21 October 2025

AI Assistant

Co-Founder & CEO @ iSPACE Greece at iSPACE

Athens, Greece

About

Introducing the Next-Generation AI Assistant: The Digital Concierge That Transforms the Customer Experience

Hotel Example: https://ai.i-space.gr/caretta-paradise/

This platform is more than a chatbot. It is an autonomous, intelligent digital partner engineered to deliver a superior, personalized experience at every customer touchpoint, acting as your brand’s perfect 24/7 representative.

🎬 An Immersive First Impression

The initial interaction is critical. The AI Assistant welcomes users into a premium, full-screen interface. When a conversation begins, it activates an Immersive Chat Mode: the background elegantly blurs, bringing the dialogue into sharp focus. This focused experience minimizes distractions and signals a commitment to dedicated, one-on-one service.

🧠 Your 24/7 Brand Expert

Trained on every detail of your business, the Assistant operates as a flawless expert. It instantly answers questions about hours, services, products, and policies with perfect accuracy and consistency. Automatic language detection (e.g., English/Greek) ensures seamless communication with a global clientele, fostering a sense of familiarity and trust.

🗺️ The Integrated Concierge: Value Beyond Your Business

The platform’s capabilities extend beyond your core offerings, positioning your brand as an indispensable resource. Through Google Places API integration, it provides real-time local recommendations for restaurants, attractions, or amenities, presented as rich, interactive cards with photos, ratings, and one-click directions. This turns your digital presence into a valuable local guide, keeping users engaged within your ecosystem.

💎 The Hyper-Personalization Engine

This is the platform’s most powerful feature. A dedicated "Guide Mode" initiates a guided discovery process, asking users a series of smart questions to understand their unique needs and preferences. Based on their responses, the AI generates a fully customized, day-by-day itinerary or action plan, tailored specifically to them. This is not just service; it is a bespoke experience at scale.

❤️ A Commitment to Inclusivity

Demonstrating a powerful commitment to all users, the Assistant features a comprehensive accessibility suite. With a single click, users can activate dyslexia-friendly fonts, adjust contrast and text size, pause animations, and enable reading guides. This ensures your digital front door is open and welcoming to everyone.

In summary, this AI Assistant is a strategic asset that enhances operational efficiency, builds profound customer loyalty, and provides a significant competitive advantage by delivering an unparalleled, intelligent, and deeply personal service experience.

Organisation

iSPACE

HORECA

Athens, Greece

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