Updated on 22 September 2026
AI process automation for pharma labs: from manual documentation to automated workflows
Head of Business Development at FlockIT
Madrid, Spain
About
We help pharma labs automate the processes that still run on people, meetings and paper. We start by mapping how the teams actually work, then design one standard and automate it with AI agents on your existing platform.
A recent example:
Challenge. In a pharma lab, nothing changes in a system without a signed document. IT wrote every one by hand and asked us to automate the data entry. When we mapped the process, the real cost was elsewhere: each team wrote differently, understanding a request took weeks of meetings, and what was signed differed up to 40% from what was built.
Solution. One way of writing for the whole area, run by AI agents on Microsoft 365. User meetings are recorded in Teams. An agent listens, drafts the document, records what is known and tells the team what to ask next. When closed, a second agent writes it in the agreed format and uploads it to the official platform. A person approves every step. Zero new licences.
Impact. From weeks to zero: the document is ready when the last meeting ends. Fewer and better meetings. Identical documents whoever writes them. Manual entry eliminated. Knowledge stops living in someone's memory.
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