Farmaforum Partnering Day 2026

23 Sept 2026 | Madrid, Spain

ExpertiseUpdated on 21 September 2026

Omnichannel Engagement & CRM

Client Lead at Publicis Health

Madrid, Spain

About

We design and activate data-driven engagement strategies that connect healthcare professionals, patients and other stakeholders through personalised omnichannel journeys. Combining CRM, customer experience design, content strategy, digital platforms, analytics and AI-enabled capabilities, we help clients deliver the right message, to the right audience, at the right time. Our approach creates connected experiences that improve engagement, optimise commercial and medical interactions, and generate actionable insights to continuously enhance performance.

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