True Flow - Smart Emergency Management Solution

Smart Emergency Management Solution – Fully Integrated with the Clinical System

Our solution, fully integrated with the clinical information system, provides a comprehensive and real-time view of activity across the Emergency Department (ED) and the Observation Unit (OU). It continuously tracks patient data at every stage of their journey—from admission and triage to discharge or hospitalisation—delivering key indicators and smart alerts that enhance both operational efficiency and quality of care.

At the core of this solution is the Emergency Management Dashboard – a centralized control panel that offers complete visibility over the emergency department’s operations and supports real-time monitoring of patient flow and performance metrics.

Key Features

Full Integration with the Clinical System

• Real-time monitoring of Emergency Department and Observation Unit activities

• Display of key indicators and alerts to improve operational efficiency and care quality

• End-to-end patient tracking, from admission to discharge or inpatient transfer

Emergency Management Dashboard

• Captures patient identification data and timestamps for each stage of care

• Monitors waiting times and bed occupancy in real time

• Advanced filtering by location, clinical team, and patient status

Real-Time Monitoring Capabilities

• Patient Flow: Tracks patient status across all care phases (admission, triage, tests, etc.)

• Waiting Times: Detailed monitoring of wait times at each process step

• Resource Utilisation: Real-time insight into bed occupancy, exam room availability, and team distribution

• Priority-Based Overview: Monitoring aligned with the Manchester Triage Protocol

Optimisation and Intelligent Insights

• Automatic Detection of Bottlenecks: Identifies service congestion and delays

• Smart Alerts: Notifies care teams of critical situations as they arise

• Predictive Analytics: Forecasts patient volumes and expected wait times

• Resource Allocation Suggestions: Supports better distribution of staff and clinical spaces