Crossing the Digital Chasm: How AI-First Trial Operations Deliver Value to CRAs

The 2026 State of Clinical Trial Technology reveals that CRAs face unprecedented challenges managing increasingly complex technology stacks while also managing paper and email workflows at the 49% of sites that have not crossed the digital adoption chasm. Sites also report that 64% of sponsor-provided technology duplicates their workflows, meaning more processes and systems for monitors to learn and understand in order to ensure quality and compliance at sites. This session explores how AI-first trial operations platforms will help sites cross the chasm, enabling CRAs to focus on high-value activities, moving from reactive monitoring to predictive operations and reducing operational friction.