What sponsors want from CRAs: expectations, green flags, and what makes a monitor truly stand out

Sponsors invest heavily in clinical monitoring — but what do they actually look for when they evaluate CRA performance? In this session, Leandro draws on his experience from the sponsor side to share what truly distinguishes a great monitor from a good one: the behaviours, mindset, and communication habits that build trust, flag risk early, and make a real difference to trial quality. Whether you're an experienced CRA or early in your career, this session will give you a candid inside view of what sponsors notice, what they value, and what makes them want to work with you again.