Umni no-code AI chatbot platform
About
The Umni no-code AI chatbot platform allows businesses and organizations from different industries and niches to create, maintain and develop their own chatbot with a business-specific AI module according to the needs of the organization, staff and users - be it for customer support, marketing, sales, or other purposes.
Using state-of-the-art technology, Umni empowers organizations to optimize customer communication, compensate for the shortage of 24/7 customer support staff, save costs, and achieve better business results.
Umni's clients include libraries, universities, NPO, tour-operators, 4- and 5-star hotels, online shops, service businesses, consulting and couching businesses, retailers and others - both B2C and B2B businesses. Umni has clients in Bulgaria, Germany, Portugal, Slovenia, UK, USA and Hong Kong.
The platform won a global competition of UNWTO with AI chatbot - destination Concierge, and one of the EU Travel Awards'23 as the best AI solution for service and tourism communications. Umni was named one of 3 UNWTO Innovation Champion for 2023 and received the "Special Award for Innovation in Tourism '23" from the Ministry of Tourism of Bulgaria.
Tourism
Information Technologies (IT)
Others
Real Estate
Representatives
CEO
Umni no-code AI chatbot platform