No-code AI chatbot for customer service and support

The Umni no-code AI chatbot platform allows businesses and organizations to create, maintain and develop their own chatbot with a business-specific AI module according to the needs of the organization, staff and users - be it for customer support, marketing, sales or other purposes.

Using state-of-the-art technology, Umni empowers organizations to optimize customer communication, compensate for the shortage of 24/7 customer support staff, save costs and achieve better business results.

The AI chatbot powered by Umni and GPT and built into a website helps businesses automate communication, optimize employee performance, reduce waste of resources, and gain insights about the customers’ behavior for better planning and smarter decision making.

Umni works with public organizations, foreign and Bulgarian private businesses from various industries – finance, tourism and hospitality, services, medicine and beauty, trade, and more.