Tech Solution Session 1: AI-First Refresh: What Worked, What Flopped, What We Learned

AI-First Refresh: What Worked, What Flopped, What We Learned

How do you turn an established IT company into an AI-first success story — without losing your people or your focus?
In this workshop, Balz Zürrer, Group CEO of Online Group, shares the real journey of refreshing the organisation around AI. You’ll hear about the bold bets that paid off, the experiments that failed, and the lessons that shaped a motivated, high-performing team.

Expect honest insights, practical takeaways, and a few stories you won’t hear in glossy case studies.